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James McGahn

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Latest activity by James McGahn
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    James McGahn commented,

    Hong, This is possible but you would have to use a Trigger, liquid, and the API. You would need to make an API call in extensions to update many https://developer.zendesk.com/rest_api/docs/suppor...

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    James McGahn commented,

    Mauricio Rincon C You want it to count three days in the future but not the weekends? If so, try out the below Assigns today -> the day of the week If wed -> then add 5 days in seconds to now == mo...

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    James McGahn commented,

    Jeff Callahan there may be a simpler way to do it but this should work finds day of week, minuses day of the week from 7. takes that calculates the seconds and then adds that to the current date. t...