
Kirill Ivanov
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Total activity18
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Last activity
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Posts
Recent activity by Kirill Ivanov-
A tool or script to translate widget concierge to another language
Hello Team!Please consider adding the function of translating the "Concierge" widget into other languages.We have a few different domains with two different languages (English and French)Unfortunat...
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Creation of additional dropdown fields.
AnsweredHello.We have a need for additional dropdown fields.When working with tickets, our agents must affix the "Type" and "Priority" of the ticket.We have created the field "Contact reason". The followin...
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Separation of customers by language, in the chat application
Hello. I would like to suggest the following improvement in the Chat application.Separation of customers by language of their treatment. We are faced with such a situation that we need to separate ...
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Agent Chat History
https://support.zendesk.com/hc/en-us/community/posts/360029592793-Agent-to-Agent-Chat-History-for-Admins-Only?input_string=Agent%20Chat%20History#comment-overview Hello. In the post at the link abo...