Avatar

Kirill Ivanov

  • Total activity
    20
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    1 user
  • Votes
    3
  • Subscriptions
    8

Posts

Votes on activity by Kirill Ivanov Recent activity Votes
  • Creation of additional dropdown fields.

    Answered

    Hello.We have a need for additional dropdown fields.When working with tickets, our agents must affix the "Type" and "Priority" of the ticket.We have created the field "Contact reason". The followin...

  • Malagasy language support

    Hello Zendesk Team! Please consider adding the Malagasy language to your system. We encountered difficulties in customizing the chat widget. The widget does not support Malagasy in any way. Unfortu...

  • A tool or script to translate widget concierge to another language

    Hello Team!Please consider adding the function of translating the "Concierge" widget into other languages.We have a few different domains with two different languages (English and French)Unfortunat...

  • Separation of customers by language, in the chat application

    Hello. I would like to suggest the following improvement in the Chat application.Separation of customers by language of their treatment. We are faced with such a situation that we need to separate ...

  • Agent Chat History

    https://support.zendesk.com/hc/en-us/community/posts/360029592793-Agent-to-Agent-Chat-History-for-Admins-Only?input_string=Agent%20Chat%20History#comment-overview Hello. In the post at the link abo...