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Ben Roberts

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Latest activity by Ben Roberts
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    Ben Roberts commented,

    1. Community
    2. Zendesk on Zendesk
    3. Zendesk on Zendesk: Bump Bump Solve

    Hi Jessie, Thanks for taking the time to get back to me. If that were so, I would think it extremely odd, given that (according to your own documentation) automations run only once in any given hou...

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    Ben Roberts commented,

    1. Community
    2. Zendesk on Zendesk
    3. Zendesk on Zendesk: Bump Bump Solve

    I've recently implemented a version of this for our Zendesk. One difference is that I used "hours...is..." rather than "hours...is greater than...". I'm curious as to why you went with "is greater ...

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    Ben Roberts commented,

    1. Community
    2. Feedback on Support
    3. [COMPLETED] Sandbox Refresh

    I would love to have this feature. The ability to start from a configuration that basically resembles the current production config would be invaluable when testing proposed changes. It might be go...

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