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Francis Esteban

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Latest activity by Francis Esteban
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    Francis Esteban commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Merging tickets

    Hi Everyone, Would appreciate your insights on this. I had a solved ticket but someone merged on that ticket and it automatically went open. However, after someone merged on my ticket, a bad survey...

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    • Francis Esteban
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