Miranda Burford
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Total activity191
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Last activity
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Activity overview
Latest activity by Miranda Burford-
Miranda Burford commented,
Hi Marcel Silva, Thanks for your message. Would you mind sending over your website URL so we can see this in action and investigate further? Thanks, - Miranda.
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Miranda Burford commented,
Hi Ian, Apologies for the short delay in my reply. We've had a look at your site and load times do match up with what we typically see. I did want to confirm whether you've checked in on Web Widge...
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Miranda Burford commented,
Hi Lars Reuter, Thanks for your message! I'm happy to try and help. Can you please confirm that you've followed the steps here to get the Web Widget Google Analytics integration setup? Are you su...
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Miranda Burford commented,
Hi Tomoya Kitayama, Thank you for alerting us to this! Authentication is now planned to be delivered by the end of Q3 2021. We'll make sure this article gets updated. Thanks, - Miranda.
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Miranda Burford commented,
Hi Lumi Fagbure, Thanks for your feedback. Much appreciated! We have plans to increase the number of dropdown values we support within the messaging widget. Unfortunately, I don't have an exact ...
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Miranda Burford commented,
Hi Ryan Bozsan, Thanks for your feedback! Right now, when the end user dismisses the launcher text, it's dismissed permanently. Would you expect it to come back for every new browser session? Tha...
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Miranda Burford commented,
Hi Berto Alvaro, Thanks for your message. Apologies for the short delay in my reply. The script looks OK, as is. Would you mind sending over your website URL so we can see this in action and inve...
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Miranda Burford commented,
Hi Ian, Would you mind sharing a link to your website where the Web Widget loads? There are a bunch of different factors which impact on performance. We're happy to take a look at your implementa...
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Miranda Burford commented,
Hi Lydia Ford, Yes, that's possible. You can find more information here, https://support.zendesk.com/hc/en-us/articles/222874768-Using-restricted-Help-Center-content-with-the-Web-Widget. - Miranda.
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Miranda Burford commented,
Hi Tulasi, Based on the theme colour selected, we automatically choose whether a font colour of black or white is more appropriate based on the contrast ratio (in order to meet Accessibility standa...