Seneca Spurling
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Total activity38
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes25
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Activity overview
Latest activity by Seneca Spurling-
Seneca Spurling commented,
It seems that CURLOPT_SSL_VERIFYHOST now needs to be set to 2.If you don't already have php-curl installed, you'll need that package as well. If you run it and get a zero-length output file, try ch...
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Seneca Spurling commented,
One might exist, but I couldn't find a post in the Feedback on Support forum about this, so I created one, as I have this problem as well. https://support.zendesk.com/hc/en-us/community/posts/36004...
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Seneca Spurling created a post,
Change the order of the comments as an agent when viewing a ticket
PlannedSeehttps://support.zendesk.com/hc/en-us/community/posts/360047182454-Sorting-of-comments-INSIDE-a-ticketI could not find an existing post in the "Feedback on Support" topic about this so I'm creati...
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Seneca Spurling commented,
Nicole, Thanks so much for your response. I really appreciate it. I feel heard :) I do understand and appreciate the complexity of managing a complex software product's releases and product feature...
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Seneca Spurling commented,
I just discovered this issue and am aghast that it's been requested for this long, by so many people, and still hasn't been provided. Could Zendesk at least explain why this is "hard" or "undesirab...
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Seneca Spurling created a post,
Make it easier to create a ticket from one or more updates in an existing ticket
What is the problem? The problem is that it's not uncommon for our customers to think of additional issues or questions they have while they're working with us. Before we know it, we might have t...
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Seneca Spurling commented,
Split n Close is not free. I consider this to be basic functionality that ought to be built into the product. It is not at all uncommon for a customer to start talking about a different issue in t...