Katrin Leinweber

Total activity

14
Last activity

November 18, 2020 14:30
Member since

May 20, 2020 13:28
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6
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Activity overview

Latest activity by Katrin Leinweber

Katrin Leinweber commented, October 08, 2020 12:11
Ulrich Spies & Oliver Tietze: I've updated my comment again to clarify a double-meaning that I overlooked before. If the "Columns" button isn't there now, maybe that /agent/apps/advanced-search p...
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- Katrin Leinweber
- Created October 08, 2020 12:11
- 0 votes
Katrin Leinweber commented, June 30, 2020 13:00
Oliver Tietze: I updated item 2. of my comment to clarifiy ;-)
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- Katrin Leinweber
- Created June 30, 2020 13:00
- 0 votes
Katrin Leinweber commented, June 09, 2020 11:38
Hi Ben Van Iten, the onboarding macro is supposed to provide a few safeguards for new hires, i.e. drafting a reply as an internal note that can be reviewed, before being sent to the customer. Since...
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- Katrin Leinweber
- Created June 09, 2020 11:38
- 0 votes
Katrin Leinweber commented, May 26, 2020 07:14
Is it possible to execute a certain macro from within another macro? What I would like to do is: Have an "onboarding" macro that starts a private note containing "DRAFT reply:" followed by the cont...
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- Katrin Leinweber
- Edited May 26, 2020 07:14
- 0 votes
Katrin Leinweber commented, May 20, 2020 14:39
Work-around: Conduct a realistic search on your /agent/apps/advanced-search page (via the bottom left loupe symbol, not via the simple search field in the top right) Above the "Results (…)" list, ...
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- Katrin Leinweber
- Edited October 08, 2020 12:11
- 0 votes

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