Alejandro Colon
- Total activity 618
- Last activity
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Activity overview
Latest activity by Alejandro Colon-
Alejandro Colon commented,
@martijn I believe that there are some current feature requests that are similar to what you are looking for. If you don't mind, add your support so Zendesk can see that this is something that the...
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Alejandro Colon commented,
Chloé You are absolutely welcome. -------------- This version of the code is actually better as it consolidates the code and will not run unless it is an article page. -------------- Let me kno...
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Alejandro Colon commented,
I have adjusted the code to fix the issue of the script.js running before the article_page.hbs ran. Instead of splitting the code between the two, I have implemented all of it in the article_page.h...
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Alejandro Colon commented,
I have figured out the problem but I am still trying to figure out how to fix it for you. For some reason, your script.js is running before the content starts to load. The content loading is where ...
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Alejandro Colon commented,
I am taking a look at your HC and it looks to be set up correctly. I can see that the article page script is working as the console logs are showing up. --------- Let's confirm a few things: I we...
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Alejandro Colon commented,
I am not quite sure. I believe that on the enterprise version there is some capability to adjust those features but I do not run that version myself. But, based on this article, the restrictions ...
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Alejandro Colon commented,
Chloé Mauduit You should not have to place the code on a specific line/section in the file. That being said, I put the code for the article_page.hbs at the very top. Make sure you are not putting ...
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Alejandro Colon commented,
You do not have to copy the content. ---- But, what I do, to cover my bases is write a boilerplate message, something like this: "This article is a duplicate. The original article is http://(compa...
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Alejandro Colon commented,
Nathan Seber I saw your post in the weekly digest email. ----- If I am understanding your question correctly, you are looking for a way to hide the different ticket forms from being visible in the...
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Alejandro Colon commented,
Chloé Mauduit Sorry for the late response. -------- This workaround does not replicate or duplicate any information. What it does is actually redirects the user when they click on a duplicate arti...