Alejandro Colon
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Total activity660
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Last activity
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Activity overview
Latest activity by Alejandro Colon-
Alejandro Colon commented,
Max McDaniel Now, that you have ruled out authentication as the issue and it seems like the liquid code is producing the appropriate request. The next thing I would do is take the output you receiv...
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Alejandro Colon commented,
Matthew Edvartsen Off the top of my head, the first way I might try and accomplish what you are attempting would be to use the built-in due date field. That should allow you to calculate calendar h...
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Alejandro Colon commented,
I personally have not implemented the code in this post but I saw your issue and I know I have had a similar issue in the past. Potentially your issue could be related to authentication but it also...
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Alejandro Colon commented,
Max McDaniel Personally, when using liquid to create my JSON requests, I have had to remove all extraneous spaces to get the JSON to parse correctly. Example with spaces: {"ticket":{% for comment...
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Alejandro Colon commented,
Bojan Nedeljkovic At this point, I would take the fixed string (the output you received with the simple email trigger) and add it to the original request replacing the Liquid code for now. That wil...
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Alejandro Colon commented,
Bojan Nedeljkovic I have had similar issues in the past. My guess is the extra comma you have in the for-loop. I am guessing you put it there to separate multiple attachments but it will cause an e...
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Alejandro Colon commented,
Kyle B There might be a couple of issues you are experiencing. The first thing I see is that the separation of the CSS for each notification is not complete, this is what is most likely partly caus...
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Alejandro Colon commented,
Patrycja Mrowiec I remembered in the API docs that you can query that info. https://developer.zendesk.com/rest_api/docs/support/tickets I don't have time to test but I would see if "ticket.recipie...
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Alejandro Colon commented,
Jacob Backerman One thing I notice is that you modified the code a bit. var baseurl = window.location.href.match(/^([\w/:.]*)([/])([hc]+)([/])([\w-]*)/g); The baseurl is automatically generated wh...
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Alejandro Colon commented,
Jacob Backerman If the console log is not giving you any information then it is most likely an issue with code implementation. Is the code added to "article_page.hbs" ?Are you on an article page w...