Alejandro Colon
-
Total activity670
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes132
-
Subscriptions268
Activity overview
Latest activity by Alejandro Colon-
Alejandro Colon commented,
Yuliia Yalovenko My organization does not use multiple forms but to achieve what you are looking for, I would use the "else" portion of this tip and follow the instructions from Jake Bantz post her...
-
Alejandro Colon commented,
Ryan McLennan I am an administrator. In my screenshot, I have the ability to enable and disable the CCs. It must be a configuration that does not allow me to adjust those emails.
-
Alejandro Colon commented,
This may be a dumb question but where do you see the "CC email text" field? I seem to be having trouble finding it. I am posting a photo where I thought it would be.
-
Alejandro Colon commented,
Matthew Edvartsen No problem. Yes, I avoided suggesting an SLA as you mentioned it would not work for your situation. Glad you were able to get something working for you.
-
Alejandro Colon commented,
Max McDaniel Now, that you have ruled out authentication as the issue and it seems like the liquid code is producing the appropriate request. The next thing I would do is take the output you receiv...
-
Alejandro Colon commented,
Matthew Edvartsen Off the top of my head, the first way I might try and accomplish what you are attempting would be to use the built-in due date field. That should allow you to calculate calendar h...
-
Alejandro Colon commented,
I personally have not implemented the code in this post but I saw your issue and I know I have had a similar issue in the past. Potentially your issue could be related to authentication but it also...
-
Alejandro Colon commented,
Max McDaniel Personally, when using liquid to create my JSON requests, I have had to remove all extraneous spaces to get the JSON to parse correctly. Example with spaces: {"ticket":{% for comment...
-
Alejandro Colon commented,
Bojan Nedeljkovic At this point, I would take the fixed string (the output you received with the simple email trigger) and add it to the original request replacing the Liquid code for now. That wil...
-
Alejandro Colon commented,
Bojan Nedeljkovic I have had similar issues in the past. My guess is the extra comma you have in the for-loop. I am guessing you put it there to separate multiple attachments but it will cause an e...