james.beniston
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Total activity15
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Last activity
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Activity overview
Latest activity by james.beniston-
james.beniston commented,
Hey, I have a very basic question relating to our help centre data. I can see on search that in the last 90 days 26 tickets were created from the help centre. How can I see which of our support te...
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james.beniston commented,
Thanks Toby, I found that option. Maybe an idea for the future? We are always looking to save clicks :-)
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james.beniston commented,
Apologies if this has been asked before.... We are using side conversations for our support agents to contact and get advice on certain cases from another department who may or may not complete the...
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james.beniston commented,
Is it possible to not show the option to create a lead or contact via the sidebar app please?