Bob Christensen
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Activity overview
Latest activity by Bob Christensen-
Bob Christensen commented,
Thanks for the thought. Yes, we now require login to see the Guide. This is to stop/minimize IP theft from a specific geo-locstion thst Zendesk can't blacklist. So far, the strategy is working, bu...
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Bob Christensen created a post,
Login failures with incorrect instructions
The language that Zendesk insists on including on the login page are incorrect, misleading, and create a security issue for our customers. The language at issue is, "If you've communicated with...
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Bob Christensen created a post,
Amazing decision to deliberately mislead.
How many Zendesk customers face the same issue: that Zendesk's mandatory login page misleads, misdirects and royally ticks off our customers? Our login page, which we're not allowed to change and w...
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Bob Christensen commented,
We'd very much like to have the ability to blacklist by IP. Our Knowledge Base is being drained of intellectual property by a bad actor and we'd like to either cut off their access or make it less ...
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Bob Christensen commented,
For the third time our videos shown on Zendesk and hosted on Wistia have lost their ability for viewers to choose full screen. "Display Unsafe Content" remains checked. Our export settings from Wis...