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Chassidy Hall

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Recent activity by Chassidy Hall Recent activity Votes
  • Solved vs Closed

    This may seem like an odd question, but what is the reason of having Solved Status and Closed Status, if there is no way for the users/clients to verify that a ticket can move from Solved to Closed...

  • Tags and API's

    Answered

    Hi,  Looking for information and possibly to see if anyone else in the community has experience with my use case.  How specific can we get with our API calls from Zendesk, are we able to identify s...