Everest Theme

1. Community
2. Guide Q&A
3. Need To Hide Help Category Block from End-Users Only

Hey Owen Calvert If you wanna hide the 'Agent Knowledge Capture' from the end-user you just need to make that category to draft then that category will only visible to the Agent and Admin users  Ho...

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• Everest Theme
• Created December 23, 2020 15:10
• 0 votes

1. Community
2. User Tips & Tricks
3. Adding a custom Font Family to Help Center

Hey lucero, You have to write the font name under the double quotes (" "), Just replace use the below code and it will solve your problem  font-family: "Gilroy"; Let me know if you have any issue R...

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• Everest Theme
• Created September 09, 2020 08:49
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Thanks for sharing the Screenshot, You have to add the given code just under the .nav-wrapper class and above the .user-nav id block then you get rid of the first error coming on the ...

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• Everest Theme
• Created September 05, 2020 04:39
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Do you have made any Changement in the header.hbs file, if you have changed any of the classes of user nav by default which is being a used on the JS below on the script.js file, You ...

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• Everest Theme
• Edited September 04, 2020 06:54
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Yes, try to resolve these errors, I think these error causing the language selector to stop working, I think your user profile dropdown is also not working?? which is present on the h...

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• Everest Theme
• Created September 04, 2020 06:05
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger I think there is an error on js part can you please check the error on the console while clicking on language selector, please share that error with me. Regards Jay

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• Everest Theme
• Created September 04, 2020 05:50
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Okay It's fine, Try this hope you are already done it while adding a language to your HC Go to settings-> Language setting -> Then add a your language -> then add a name of your HC in...

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• Everest Theme
• Created September 04, 2020 05:33
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Can its possible to share the URL of your HC Regards Jay  

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• Everest Theme
• Created September 04, 2020 05:03
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Try to  replace the your language selector code with the below one and let me know, are you using default Copenhagen v2 theme or any Custom one    <div class="footer-language-selecto...

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• Everest Theme
• Edited September 04, 2020 04:58
• 0 votes

1. Community
2. Guide Q&A
3. Language Selector Drop-Down Not Working

Hi Ian Bolger Can you please share what error you are getting or if it's possible to share the URL of your HC so that I will hop into it  Regards Jay

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• Everest Theme
• Created September 04, 2020 04:49
• 0 votes