Annie Baker
-
Total activity10
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions6
Comments
Recent activity by Annie Baker-
Our company would like to also see this functionality added to Zendesk talk. Being able to limit call recording access to designated roles would be helpful with PCI compliance.
-
We would also like to be able to hide the ratings from agents. The sentiment is the same for our company as well. It impacts agents moral and just isn't something that they need to see on the ticket.
-
Is there a place holder for a brand URL? Can you set up a place holder for a custom brand URL? I'm currently setting up an auto-responder email when a requester submits an email and there are links...