Chad Smith
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Total activity26
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Last activity
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Activity overview
Latest activity by Chad Smith-
Chad Smith commented,
Dwight Bussman is correct. We have existing SFDC fields which are obviously in use and will not be changed. It would be nice if ZD was able to better work with these fields. I don't see why a ZD dr...
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Chad Smith commented,
We've hit a significant issue with SF data not flowing through to Guide's User Segments. In SF we have an existing formula text field, which we need synced to a ZD dropdown field, so that the assoc...
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Chad Smith commented,
Toby Sterrett That sounds a little unnecessarily complicated to add a link to the ticket from the email side conversation. Are there any plans to improve this? I wouldn't think it would be much to ...
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Chad Smith commented,
Adding my voice for this Teams side conversation integration.
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Chad Smith commented,
I'm only a new customer, so I certainly don't have the same right of action as other existing customers. However, I did recently stumble on this thread because this is something which I naturally e...
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Chad Smith commented,
Thank you for the update. So that we have a realistic expectation, with Content Blocks being the first step (in EAP) and with article multi-placement being planned, does that mean we are still some...
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Chad Smith commented,
While Content Blocks sound great and I'm sure I will have justification to use them, that is not the same as the original post in this thread. I feel that Zendesk may have missed the mark here with...
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Chad Smith commented,
What's the update on this? We have 4 global brands, which have 95% of the same requirements for support and articles.