Chad Smith

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

I'm only a new customer, so I certainly don't have the same right of action as other existing customers. However, I did recently stumble on this thread because this is something which I naturally e...

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• Chad Smith
• Created December 16, 2020 09:38
• 8 votes

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Thank you for the update. So that we have a realistic expectation, with Content Blocks being the first step (in EAP) and with article multi-placement being planned, does that mean we are still some...

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• Chad Smith
• Created December 15, 2020 21:06
• 0 votes

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

While Content Blocks sound great and I'm sure I will have justification to use them, that is not the same as the original post in this thread. I feel that Zendesk may have missed the mark here with...

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• Chad Smith
• Edited December 15, 2020 01:37
• 3 votes

1. Community
2. Feedback on Guide
3. Share articles across multiple brand accounts

What's the update on this? We have 4 global brands, which have 95% of the same requirements for support and articles.

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• Chad Smith
• Created July 01, 2020 01:38
• 0 votes