Jennifer Morris

Administrator as well as Agent for my company, dormakaba USA.Formerly Best Access Solutions, Inc. Formerly Stanley Security Solutions. Our public-facing knowledge base URL is support.bestaccess.com. We use our agent desktop for a product support group and have integrated Five9 and email channels. We are currently expanding to Enterprise multi-Brand.

Total activity 11
Last activity October 05, 2017 17:52
Member since April 22, 2014 18:28

Following 0 users
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Votes 2
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Activity overview

Latest activity by Jennifer Morris

Jennifer Morris commented, April 28, 2016 21:00
Steve Jones above asked this question and I do not see a response. I too have received the same feedback from a customer. Hi,One of my customers has tried to respond to a survey email and reported...
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- Jennifer Morris
- Created April 28, 2016 21:00
- 0 votes
Jennifer Morris commented, March 25, 2016 13:15
This is exactly what I am looking for thank you. I will give it a try.
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- Jennifer Morris
- Created March 25, 2016 13:15
- 0 votes
Jennifer Morris created a post, March 21, 2016 15:14
Thumbnails for Article Link Instead of the Bullet Lists
1. Community
2. Support - Troubleshooting and Q&A
Hi Has anyone had luck in using images for the articles instead of the bullet lists. (Just to be clear, I am not referring to adding images in the articles.) I would like to apply the images in the...
- Jennifer Morris
- Created March 21, 2016 15:14
- 2 followers
- 3 comments
- 1 vote
Jennifer Morris commented, October 26, 2015 17:42
Hi All, perhaps I missed it. I have been skimming through the email channel articles but I am not certain if the fw: and re: issue has been addressed. We recently implemented the email channel thro...
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- Jennifer Morris
- Created October 26, 2015 17:42
- 0 votes