Jennifer Morris

Administrator as well as Agent for my company, dormakaba USA.Formerly Best Access Solutions, Inc. Formerly Stanley Security Solutions. Our public facing knowledge base URL is support.bestaccess.com. We use our agent desktop for a product support group and have integrated Five9 and email channels.

Total activity 11
Last activity October 05, 2017 17:52
Member since April 22, 2014 18:28

Following 0 users
Followed by 0 users
Votes 2
Subscriptions 5

Activity overview

Latest activity by Jennifer Morris

Jennifer Morris commented, April 28, 2016 21:00
Steve Jones above asked this question and I do not see a response. I too have received the same feedback from a customer. Hi,One of my customers has tried to respond to a survey email and reported...
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- Jennifer Morris
- Created April 28, 2016 21:00
- 0 votes
Jennifer Morris commented, March 25, 2016 13:15
This is exactly what I am looking for thank you. I will give it a try.
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- Jennifer Morris
- Created March 25, 2016 13:15
- 0 votes
Jennifer Morris created a post, March 21, 2016 15:14
Thumbnails for Article Link Instead of the Bullet Lists
1. Community
2. Support - Troubleshooting and Q&A
Hi Has anyone had luck in using images for the articles instead of the bullet lists. (Just to be clear, I am not referring to adding images in the articles.) I would like to apply the images in the...
- Jennifer Morris
- Created March 21, 2016 15:14
- 2 followers
- 3 comments
- 1 vote
Jennifer Morris commented, October 26, 2015 17:42
Hi All, perhaps I missed it. I have been skimming through the email channel articles but I am not certain if the fw: and re: issue has been addressed. We recently implemented the email channel thro...
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- Jennifer Morris
- Created October 26, 2015 17:42
- 0 votes