Avatar

Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting)

  • Total activity
    17
  • Last activity
  • Member since
  • Following
    1 user
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    11

Activity overview

Latest activity by Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting)
  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    Anika Rani The 'merge' per se is not the problem. I was too quick and short-handed when typing my comment. Merge is involved, however the actual scenario can be described by two SFDC Accounts, each...

  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    Dwight Bussman to your "Secondly: I'm curious why there are so many connections being made that later need to be broken? Is there a workflow that's causing this? Were these connections made a long ...

  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    Sarah Arena  Did you get any response from Zendesk to the question you raised 4 months ago? Pasting below. How did you resolve the issue? Thanks! -----------------------------   Hi! I am us...

  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    Dwight Bussman Thanks for responding.  Re #3:The only Required field on the Contact object is Last Name. SFDC's "Full Name" is mapped to ZD's "Name". There is no option to map the Last Name field (...

  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    Anika Rani Dwight Bussman Can you please respond to my post from almost a week ago? Thanks!

  • Avatar

    Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,

    1. When will this page be updated, to reflect the updated Ticket Sync functionality/settings (ref screenshots below)? 2. Until then, can you please explain the options currently available (ref. scr...