Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting)
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Activity overview
Latest activity by Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting)-
Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
Anika Rani The 'merge' per se is not the problem. I was too quick and short-handed when typing my comment. Merge is involved, however the actual scenario can be described by two SFDC Accounts, each...
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Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
Dwight Bussman to your "Secondly: I'm curious why there are so many connections being made that later need to be broken? Is there a workflow that's causing this? Were these connections made a long ...
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Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
Sarah Arena Did you get any response from Zendesk to the question you raised 4 months ago? Pasting below. How did you resolve the issue? Thanks! ----------------------------- Hi! I am us...
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Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
Dwight Bussman Thanks for responding. Re #3:The only Required field on the Contact object is Last Name. SFDC's "Full Name" is mapped to ZD's "Name". There is no option to map the Last Name field (...
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Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
Anika Rani Dwight Bussman Can you please respond to my post from almost a week ago? Thanks!
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Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting) commented,
1. When will this page be updated, to reflect the updated Ticket Sync functionality/settings (ref screenshots below)? 2. Until then, can you please explain the options currently available (ref. scr...