Walter Renkema
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Total activity41
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Last activity
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Member since
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Activity overview
Latest activity by Walter Renkema-
Walter Renkema created a post,
File API for Sell
Hi, We work with a lot of files, like Orders, Invoices & Contracts. We have made custom widgets to show them to Sales in the browser, however these widgets are not available to them on Mobile. When...
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Walter Renkema created a post,
Change "contact" customer status when the status of the associated "company" changes
Hi, We are updating our "customer statuses" via an API and noticed that the corresponding contacts, associated to those "current customers" are still "non-customers". To upkeep our data it is very ...
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Walter Renkema commented,
Andrew Wilkins could you please edit the name of the head of your post? It says "seel" instead of "sell". Otherwise other people might not find this through a Google search.
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Walter Renkema commented,
This is a huge limitation when using the integration between Sell & Support. The people you service in Support are not always the same people as you sell to with Sell CRM. Currently when someone is...
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Walter Renkema commented,
Hi Prateek, I'm missing functionality in the feature. I have spoken to a developer and this be an easy update. My customer is looking to get a process in the way that their sales team (over 60) log...
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Walter Renkema commented,
+1! I'm not sure, however, that the loggin of this kind of activity should live in general activity of the contact/deal/person/lead. I believe it should be a separate tab where you can only see sys...
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Walter Renkema commented,
+1. I think this should be something that can be managed when setting up a role in the new advanced permissions: https://support.zendesk.com/hc/en-us/articles/360041517433-EAP-Setting-up-a-role-wit...
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Walter Renkema created a post,
Create a way to manage churn in Sell
I would love to see a way that we can manage churn in Zendesk Sell.Especially for subscription based businesses, managing churn is a crucial business KPI. I haven't found a good way to manage churn...
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Walter Renkema commented,
+1. Have several customers that would die for this.
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Walter Renkema commented,
+1. I would also like to extend this use case to MRR driven / subscription based businesses. One of my customers has a subscription model for E-bikes focused on B2B. Their B2B customers can add/can...