Nova Dawn

1. Sell
2. Getting started with Sell

Welcome to Sell Zendesk Sell is a powerful system designed to simplify your sales workflow and increase closure-rate and customer success. Sell's tools enable you to set up automated sequences ...

• Nova Dawn
• Edited April 08, 2021 09:48
• 2 followers
• 0 comments
• 0 votes

1. Sell
2. Using Sell for sales CRM

Note: This feature is currently in beta, to try the new functionality you must have Sunshine and sign up for the beta. As a sales rep, you want to identify the needs of your customers and be p...

• Nova Dawn
• Edited April 15, 2021 09:22
• 1 follower
• 0 comments
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1. Sell
2. Using Sell for sales CRM

Note: This feature is currently in beta, to try the new functionality you must have Sunshine and sign up for the beta. Sell has three native object types: Leads, Contacts, and Deals. These are...

• Nova Dawn
• Edited April 15, 2021 09:13
• 1 follower
• 0 comments
• 0 votes

1. Support
2. Using Support ticketing system
3. Tickets

If you already know something about your customer or your customer's issue, then you can set up a form that has all of the pertinent fields (such as the Subject or Description fields), filled ou...

• Nova Dawn
• Edited April 16, 2021 07:55
• 4 followers
• 1 comment
• 4 votes

1. Sell
2. Using Sell for sales CRM
3. Configuring your account

Note: This feature is available if you have a SunCo license. Currently in EAP, you can sign up here to try it out. WhatsApp is the most popular mobile messenger app worldwide, used by more than ...

• Nova Dawn
• Edited March 24, 2021 13:32
• 1 follower
• 0 comments
• 0 votes

1. Sell
2. Using Sell for sales CRM
3. Configuring your account

Note: This feature is available if you have a SunCo license and have signed up for the EAP. WhatsApp for Sell allows businesses to use Sunshine Conversation’s functionality within Sell to receiv...

• Nova Dawn
• Edited April 01, 2021 14:27
• 1 follower
• 0 comments
• 0 votes

1. Guide
2. Using Guide for help center
3. Using themes and customizing your Help Center

Using Federated Search enables your end users to see content in your help center search results that lives externally from your help center. This means that when an end user searches in your hel...

• Nova Dawn
• Edited March 19, 2021 13:24
• 8 followers
• 7 comments
• 2 votes