Dave Trumbull
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Activity overview
Latest activity by Dave Trumbull-
Dave Trumbull commented,
Looks like the undocumented 'via:web' works to search for tickets raised directly in the web admin console. Is that correct?
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Dave Trumbull commented,
Hi, I've started using this to notify non-agents when a particular type of ticket comes in. The problem I'm having is they can't simply reply to the email to append a comment to the ticket. Their ...