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Chris Hardy

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Activity overview

Latest activity by Chris Hardy
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    Chris Hardy created a post,

    Best way for troubleshooting form

    Hi, We are looking for a way for agents to track troubleshooting steps in a ticket.  This wouldn't be a workflow but a list of questions for an agent to answer as they work through.  We were thinki...

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    Chris Hardy commented,

    Thanks, Bruce.  Worked perfectly!

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    Chris Hardy commented,

    Thanks, Jay.  Works perfectly!

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    Chris Hardy created a post,

    Hide search bar behind sign in

    Hi,   We're interested in having the search bar only shown after someone logs in.  We will have few if any articles available to visitors who are not signed in and find having the search bar is con...

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    Chris Hardy commented,

    Is there a way to hide the search bar when a user isn't signed in?  We'd like all the articles behind the sign-in but the search bar is still visible when not signed in.  This can cause confusion b...