Dmitriy Volkov
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Activity overview
Latest activity by Dmitriy Volkov-
Dmitriy Volkov commented,
Hi!I submitted a feature request for this app, it would be great if it was added at some point to save time. Here is a link to the request thread: https://support.zendesk.com/hc/en-us/community/pos...
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Dmitriy Volkov created a post,
Feature request: Copy article from knowledge base to clipboard in Knowledge capture app
We sometimes use the 'link article' button, but many customers get confused with links, so agents often just copy the article into the email itselfRight now they copy it manually by holding draggin...