Christian Jeon
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Activity overview
Latest activity by Christian Jeon-
Christian Jeon commented,
Lucas, thanks for the insight. Do you mind pasting a picture of what it looks like from the Agent perspective when looking at a ticket? The snippets from just the App marketplace don't give a holis...
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Christian Jeon commented,
Understood, appreciate you helping out Jonathan
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Christian Jeon commented,
Hi Jonathan, thanks for the insight! Just some further questions:Do you have a separate team to view the VIP tickets? I'm assuming that these VIP tickets don't get bundled in with non-vip tickets i...
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Christian Jeon created a post,
VIP Customers - Setting Up and Executing
Hi All, We're looking segment customers based on a certain VIP threshold and was wondering how other Zendesk clients have set this up via Zendesk. From what I can see, there's not a great way or ev...