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Deniz Suat Oskaner

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Latest activity by Deniz Suat Oskaner
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    Deniz Suat Oskaner created a post,

    Change Idle Status by Team Leader

    We need an upgrade on idle status. We want our admin and team leaders to change the agent's idle status.    

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    Deniz Suat Oskaner created a post,

    İnternet Connectivity Issues

    We need an upgrade in chat assignments. We work remotely and sometimes our agents encounter internet connectivity issues. in this case our team leader must change the chat owner. Also if our agent ...

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    Deniz Suat Oskaner commented,

    We want to our admin and team leaders should change agent's idle status

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    Deniz Suat Oskaner created a post,

    Zoom for Documents on Chat

    Hi,  Sometimes Our Users  send documents on chat and we need to zoom them. We have to use explorer for zoom or download this documents. But you can put a button in documents screen for zoom. So we ...