Conny Svanberg
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Total activity11
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Last activity
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Activity overview
Latest activity by Conny Svanberg-
Conny Svanberg commented,
Exactly what we need to have in place ASAP, please! Angélines user case would fit our needs perfect!
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Conny Svanberg created a post,
Right side App pane in ticket view (agent)
We would like to be able to set the App view (right side pane) visible or not visible as default. For now, the agent need to click to expand the pane but we would like to set it to be expanded by d...
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Conny Svanberg created a post,
Print views
Would very much see a print list function in views. We often brings up different views of tickets and also have a need to print them on paper. This doesn't work well at all using print from the bro...
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Conny Svanberg created a post,
Help center Instant Search from specific Category
We use several Ticket Forms and several KB Categories. Would like to see a function where the Instant Search will display search result from only one of the Categories. What Category should be spec...
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Conny Svanberg commented,
+1 We are currently investigating a project where we need to restrict access to a certain type of tickets.