Michael Huber
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Last activity
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Activity overview
Latest activity by Michael Huber-
Michael Huber commented,
Hi Zendesk Community, I have a few questions regarding the Zendesk Agent Workspace: Is there a possibility to generally exclude Agents or Groups from the Chat or the whole view? In the future we w...
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Michael Huber commented,
Hi Zendesk Community, is there any possibility to access in a subticket the data from a parent ticket? For example in a macro of the subticket I want to access the requester name of the parent ti...
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Michael Huber commented,
Hi Phil, I tried your solution using the URL target to update tickets in the Dev System and that's exactly the solution I've been searching for. Did you ever had problems with this solution conce...
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Michael Huber commented,
Hi Devan, thanks for your quick response and the information. I actually know that I can pick any date for setting a reminder. But nearly every reminder i'm setting is today + 1 week, that's why I ...
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Michael Huber created a post,
Ticketfeld Datum Default Wert
AnsweredHi Zendesk Community, ich habe ein Ticketfeld vom Typ Datum erstellt, welches allerdings als Default Wert immer das heutige Datum enthält. Gibt es einen Trick, hier einen Default Wert z.B. heute ...