Edd Kitcher

1. Talk
2. ...
3. Talk basics
4. Understanding how Talk calls become tickets

Hi guys, Would you happen to know why most tickets from voice have the "submitter role" as Agent, rather than end user?Is this something we can change in our configurations? Example below. Thank you!

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• Edd Kitcher
• Created November 25, 2020 16:24
• 0 votes

1. Community
2. Explore Q&A
3. Creating a new group from multiple different attributes

Thank you!

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• Edd Kitcher
• Created November 05, 2020 15:30
• 0 votes