Thomas D'Hoe
Certified Zendesk Administrator and project manager for Premium Plus (premiumplus.io). Born and raised in Brussels, Belgium. Lover of everything that's digital and works efficiently.
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Total activity28
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Last activity
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Activity overview
Latest activity by Thomas D'Hoe-
Thomas D'Hoe commented,
Is there also a way to report on these OLA's in Explore?
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Thomas D'Hoe commented,
Hi CJ Johnson, Yes they do!
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Thomas D'Hoe commented,
Hi, can you share with us how your chat rescuer trigger is set up please? Thanks
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Thomas D'Hoe commented,
Yes, we see the same. For long email communications, the anchor point should be at the top of the latest comment. Thanks
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Thomas D'Hoe commented,
Where can we see the total storage currently used?
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Thomas D'Hoe commented,
Hi, Does the "article_viewed" event type work for all helpcenters? Or only if the end-user is signed in? Does it work for anomyous end users? Also for the "article_viewed" event type, I see the ...
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Thomas D'Hoe commented,
Hi, is this only available for public helpcenters? Or also for redtricted helpcenters?
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Thomas D'Hoe commented,
Same here, I think the article is not up to date.