J Johnson
- Total activity 15
- Last activity
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Activity overview
Latest activity by J Johnson-
J Johnson commented,
Is there a way to condition the csat survey to only send to a user if 90 days has passed since the last survey? In other words, only send a csat survey at a certain cadence. I am concerned that we ...
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J Johnson commented,
Will my existing data be modified or deleted simply as a result of changing the view of what fields are shown in the conditional views? In other words, what happens to the drop-down selections if I...
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J Johnson commented,
Our company currently uses SSO (JSON Web Token method) and are having trouble with our chats properly routing to agents relative to the agents Zopim agent status. We have set the Departments up for...