Daniel Duan

Total activity 22
Last activity May 03, 2019 15:56
Member since March 15, 2016 04:21

Following 0 users
Followed by 0 users
Votes 9
Subscriptions 8

Activity overview

Latest activity by Daniel Duan

Daniel Duan commented, October 12, 2017 09:57
I'm very interested in this 'forecast' function, and may I have a rough picture on what is the mechanism of this predicting function?
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- Daniel Duan
- Created October 12, 2017 09:57
- 0 votes
Daniel Duan created a post, October 12, 2017 09:51
How to demonstrate SLA in Explore?
1. Community
2. Explore - Troubleshooting and Q&A
I would like to set up a query to demonstrate SLA data like what we are doing in GoodData report. But I can't find relevant measurements(Metrics).
- Daniel Duan
- Created October 12, 2017 09:51
- 3 followers
- 2 comments
- 1 vote
Daniel Duan commented, April 27, 2017 02:18
In our practice, we don't actually have many technical barriers when handling tickets, and therefore don't require different technical or analysing skills for a particular agent. We have different ...
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- Daniel Duan
- Created April 27, 2017 02:18
- 2 votes
Daniel Duan commented, July 12, 2016 07:48
We need this as well
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- Daniel Duan
- Created July 12, 2016 07:48
- 4 votes
Daniel Duan commented, June 08, 2016 08:52
we also want mulitline text field to be imported to GoodData for analysis. Plz help to get this function available. thanks a lot.
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- Daniel Duan
- Created June 08, 2016 08:52
- 3 votes

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