Ajackson
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Total activity14
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Last activity
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Member since
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Activity overview
Latest activity by Ajackson-
Ajackson commented,
How can I check the Visible to for ALL of my articles. I am getting reports that a few of my articles are not Visible to as they should be, so I would like to check them all, but I don't see Visibl...
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Ajackson commented,
Thanks, Augusto, I will look into this. This sounds like just what we need!
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Ajackson commented,
How many sections can I add to a category? I notice that when I add a section within a section, Zendesk does not display the section titles within the sections, which is, to be frank, not useful. H...
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Ajackson commented,
What's the difference between "Needs Verification" and "In Progress"? (and what is each setting on the article waiting for to move it along to publication?)
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Ajackson commented,
Hi Monika, My first impression is: "Wow, you're taking away a feature!" Sure, AI could get it better, but it's useful to see how close the AI gets. It's a start....a "cue." Couple questions? 1. Why...
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Ajackson commented,
I'm going through the Content Cues Support Articles tab looking for issues that suggest a need for new topics. I'm not having any luck so far. Doesn't Content Cues suggest titles for me to create? ...
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Ajackson commented,
Hi, I went to the Support app and opened Admin Settings. but I don't see Tickets or Tags anywhere. I would think my company has access to this. Am I in the wrong place? Is this doc wrong?