Avatar

Christopher Grasso

  • Total activity 17
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 5
  • Subscriptions 9

Activity overview

Latest activity by Christopher Grasso
  • Avatar

    Christopher Grasso created a post,

    ticket not created

    Answered

    we pass emails from an exchange account on our domain to our zendesk support email address automatically.  We had one client send us an important email to our support address.  We can see through o...

  • Avatar

    Christopher Grasso commented,

    We frequently pass emails to our support address to create tickets from Outlook 2016, and the feature works well, creating the original sender of the email as the ticket requester.  The issue that ...

  • Avatar

    Christopher Grasso commented,

    We added the add-in through the Exchange Admin Center to our Exchange 2013 server.  We then activated it in the OWA for the 2 users in the organization who need it.  We can see the app correctly in...