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Henrik Engeseth

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Activity overview

Latest activity by Henrik Engeseth
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    Henrik Engeseth commented,

    seems to be an outage? Support ticket created.

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    Henrik Engeseth commented,

    +1 Absolutely a useful tool, when investigating incidents i Zendesk. Search or some kind of filter would make the Audit Log manageable!Would also be nice, if someone from Zendesk Product Team actua...

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    Henrik Engeseth commented,

    @Harish, i did actually ask support about this (chat yesterday) , and was redirected to create product feedback, since this was not an option.what you suggest, should work for my main usecase. Than...

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    Henrik Engeseth created a post,

    Export / import of shortcuts

    Answered

    It would be really nice to be able to export the list of shortcuts to a .csv file. I recently contacted support, and the said that was not possible.  On our account we have about 600 shortcuts, and...

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    Henrik Engeseth commented,

    Any Progress on this? as a enterprise customer, that have everything from customer care to credit and liability in our Zendesk, we really need to be able to restrict access to some tickets. on a ti...