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Moe Priester

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Activity overview

Latest activity by Moe Priester
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    Moe Priester commented,

    Hey team, Wondering if there are any updates on previous feature requests for a first reply-time SLA that behaves like the first reply-time metric? We have a few use cases for tracking, via SLA, ho...

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    Moe Priester commented,

    Thanks a ton, Matt! You've been super helpful. 🎉

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    Moe Priester commented,

    Hey Matt, Thank you for the speedy response! Since [Tags | contains at least...] has its own OR operator, is it the case that this expression: ALLTicket | is | createdTags | contains at least... | ...

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    Moe Priester commented,

    Hey team! Wondering if anyone can help me understand the difference between these two sets of conditions: ALLTags | contains at least... | Tag 1Tags | contains at least... | Tag 2Tags | contains at...