Claire Smith

Total activity

40
Last activity

April 28, 2019 18:24
Member since

February 02, 2016 09:07
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Recent activity by Claire Smith

@FernandoDuarte there is an app for it: https://www.zendesk.com/apps/iframe/
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- Claire Smith
- Created October 26, 2016 08:44
- 0 votes
Thanks Fabian Bellino! I have created an i-frame and popped the link to the agent "submit a request" view so they can submit from within the portal.
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- Claire Smith
- Edited April 29, 2016 16:25
- 0 votes
It would be great if this feature could update voice and live chat as well. We often have agents who leave the office and forget to sign out of their phone/ live chat and to have the ability to tur...
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- Claire Smith
- Created April 01, 2016 10:11
- 0 votes
Hi everyone I am not sure what I'm doing but this does not seem to be working for me as I'm just getting the text though on the customer emails, not the image: Any ideas? Thanks
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- Claire Smith
- Created March 17, 2016 14:30
- 0 votes
I have also +1 this on another feature request! Please can this happen! Thank you
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- Claire Smith
- Created March 11, 2016 16:42
- 2 votes
I would like to second this! We have a limited number of language specialists and we do not want to set up business hours but have chat available when they are in the office and signed in. When t...
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- Claire Smith
- Created March 11, 2016 16:41
- 0 votes
To add to this thread.. Mine is more of a "create multiple tickets in one go" request: We often have to contact a number of customers with the same message (eg the item they have ordered is out of...
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- Claire Smith
- Created February 05, 2016 11:34
- 0 votes