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Bianca Llamas

  • Total activity
    149
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Activity overview

Latest activity by Bianca Llamas
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    Bianca Llamas created an article,

    Release Notes thru 2016-01-08

    Zendesk   New We've released a new target type, the HTTP target, which allows customization of a JSON, XML, or form-encoded request body sent from Zendesk after a trigger has executed. Learn m...

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    Bianca Llamas created an article,

    Release Notes thru 2016-01-15

    Zendesk   New Nothing new this week   Fixes/Updates  Fixed an issue which was causing tags to not be properly removed by apps   -----------------------------------------------------...

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    Bianca Llamas created an article,

    Release Notes thru 2016-01-22

    Zendesk   New Nothing new this week   Fixes/Updates  Fixed some CSRF token issues affecting Schedules and Holidays -------------------------------------------------------------------...

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    Bianca Llamas created an article,

    Release Notes thru 2016-01-29

    Voice    New Nothing new this week.      Fixes/Updates  New Advanced Voice customers only get access to updated Insights project. If brand is inactive or deleted do not associate it w...

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    Bianca Llamas created an article,

    Release Notes thru 2016-02-05

    New Zendesk    New Nothing new this week.      Fixes/Updates  When an assignee is automatically added when a ticket is solved due to the "Auto-assign tickets upon solve" setting, the t...

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    Bianca Llamas created an article,

    Release Notes thru 2016-02-12

    New Zendesk    New Nothing new this week.      Fixes/Updates  The shortcuts for bulleted and numbered lists were swapped in the keyboard shortcuts pane. When a ticket was created from...

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    Bianca Llamas created an article,

    Release Notes thru 2016-02-19

    New Zendesk    New Nothing new this week.      Fixes/Updates  Classic Chat tickets should be formatted properly for customers using the rich text editor for ticket comments. Fixed an ...

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    Bianca Llamas created an article,

    Release Notes thru 2016-02-26

    New Zendesk    New Nothing new this week.      Fixes/Updates  The keyboard shortcuts PDF has been updated with the latest rich text shortcuts. Occasionally the bulk edit button was no...

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    Bianca Llamas created an article,

    Release Notes thru 2016-03-04

    New Zendesk    New Nothing new this week.      Fixes/Updates  No new updates. -------------------------------------------------------------------------------------------------------...

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    Bianca Llamas created an article,

    Release Notes thru 2016-03-11

    Zendesk Voice   New New header information on the Voice admin page shows the plan you are on, number of voice agents if applicable, plan status and remaining trial credit if still trialling vo...