Dinesh Korgaokar

Total activity

25
Last activity

April 27, 2020 09:03
Member since

March 31, 2014 11:27
Following

0 users
Followed by

0 users
Votes

10
Subscriptions

9

Activity overview

Latest activity by Dinesh Korgaokar

Dinesh Korgaokar commented, April 27, 2020 09:03
you can add this line. <a href="{{ticket.link}}">{{ticket.id}}</a> this should work. You can use inline CSS.
- View comment
- Dinesh Korgaokar
- Created April 27, 2020 09:03
- 0 votes
Dinesh Korgaokar commented, April 27, 2020 08:35
Eugenia Pavlovskaya you can refer the article https://support.zendesk.com/hc/en-us/articles/203662156-Zendesk-placeholders-reference#topic_giz_opl_rc {{ticket.link}} should be used to get ticket URL.
- View comment
- Dinesh Korgaokar
- Created April 27, 2020 08:35
- 0 votes
Dinesh Korgaokar commented, July 19, 2018 05:19
hi, you can explore the extensions option to create target. this target can call 3rd party URL. you can invoke this target from triggers. Thanks, Dinesh
- View comment
- Dinesh Korgaokar
- Created July 19, 2018 05:19
- 0 votes
Dinesh Korgaokar commented, June 19, 2018 08:37
what happens when the user is associated with more than one organisation. in such case which organisation is considered. thanks
- View comment
- Dinesh Korgaokar
- Created June 19, 2018 08:37
- 0 votes
Dinesh Korgaokar commented, September 08, 2017 09:09
ticket.comments_formatted this placeholder hides the email address in the footer ticket details.
- View comment
- Dinesh Korgaokar
- Created September 08, 2017 09:09
- 0 votes
Dinesh Korgaokar commented, March 05, 2015 05:38
Hi Simon, this can be achieved by using custom CSS & HTML. create : <div class="customeclass">text</div> css: .customeclass { color:red} this should work
- View comment
- Dinesh Korgaokar
- Created March 05, 2015 05:38
- 1 vote