
Michael Sternberg
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Total activity47
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Last activity
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Member since
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Followed by2 users
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Activity overview
Latest activity by Michael Sternberg-
Michael Sternberg commented,
Hi Dan. Agree on #1 this is something we need as well. Regarding #2, we have solved this by settings up the views to not include tickets that are already assigned.Also if im not mistaken, the dashb...
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Michael Sternberg commented,
Great update!Is there a way to extract an entire list of all the skipped tickets? or create a view for the manager to see them, instead of having to check each and every agent?
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Michael Sternberg commented,
Also. the announcement at https://support.zendesk.com/hc/en-us/articles/218237508-Branding-your-ticket-forms isn't accessible
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Michael Sternberg commented,
Still no Locked Play :<