Michael Sternberg

Total activity 50
Last activity April 28, 2019 16:17
Member since August 12, 2013 14:31

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Followed by 2 users
Votes 20
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Activity overview

Latest activity by Michael Sternberg

Michael Sternberg commented, July 29, 2016 14:00
+1
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- Michael Sternberg
- Created July 29, 2016 14:00
- 0 votes
Michael Sternberg commented, July 28, 2016 09:19
Hi Dan. Agree on #1 this is something we need as well. Regarding #2, we have solved this by settings up the views to not include tickets that are already assigned.Also if im not mistaken, the dashb...
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- Michael Sternberg
- Created July 28, 2016 09:19
- 0 votes
Michael Sternberg commented, April 28, 2016 14:17
Great update!Is there a way to extract an entire list of all the skipped tickets? or create a view for the manager to see them, instead of having to check each and every agent?
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- Michael Sternberg
- Created April 28, 2016 14:17
- 4 votes
Michael Sternberg commented, April 18, 2016 08:03
Also. the announcement at https://support.zendesk.com/hc/en-us/articles/218237508-Branding-your-ticket-forms isn't accessible
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- Michael Sternberg
- Created April 18, 2016 08:03
- 0 votes
Michael Sternberg commented, April 18, 2016 08:03
Still no Locked Play :<
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- Michael Sternberg
- Created April 18, 2016 08:03
- 0 votes

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