Phil Shackleton
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Total activity18
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Last activity
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Activity overview
Latest activity by Phil Shackleton-
Phil Shackleton commented,
Hi, this kind of is what I need but doesn't solve the problem. I want to be able to send a notification when the total time in a given month exceeds what we have defined as the allocated time. So,...
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Phil Shackleton commented,
Hi Brett, yes that's what I'd like but the 'hours worked' data is in Zendesk Explore. How would I create a custom field in Zendesk Support and get that data over here?
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Phil Shackleton commented,
Hello, I’m wondering if anyone can help me. We would like to generate an email notification when an organisation breaches a specified threshold for time used in a given month. So for example for e...
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Phil Shackleton commented,
Hello, any updates yet on these features?
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Phil Shackleton commented,
Hi Jeremy, We were promised this feature at the time of signing a contract at the end of last year. We were told then it was due to be launched in Q1 2019. Can you please provide an update on this...
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Phil Shackleton commented,
I was told in December this was promised for Q1 2019. Can we get an official update please?
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Phil Shackleton commented,
Hello, can you tell me how we could round the time tracking values to the nearest 15 minutes?