Debbie van Cleef
Knowledge broker and community moderator for BCT (a software company in the Netherlands).
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Activity overview
Latest activity by Debbie van Cleef-
Debbie van Cleef commented,
Yes Nicole, i would like to be informed as well.
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Debbie van Cleef commented,
YES, we would love this also. We use guide articles as background information for our monthly newsletter. The point is to draw traffic and attention to our Zendesk. It would be superb if we could p...
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Debbie van Cleef commented,
I would like to be able to plan a publication. For example publish on monday at 8 am. Is that possible?
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Debbie van Cleef commented,
Hi! Good article. I use 1Password myself and i have an issue with it and Zendesk. I use the Chrome extension for 1Password but the Zendesk login screen does not respond to 1Password. The credential...
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Debbie van Cleef commented,
Thanks @Nicole, i will eagerly await your reply.
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Debbie van Cleef commented,
We have a knowledge base that contains articles with information but we also have articles that have PDF attachments (that are the actual manuals). When i click on such a PDF attachment Zendesk imm...
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Debbie van Cleef commented,
Does this also work in knowledge base? Or do i need something different?
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Debbie van Cleef commented,
Yes, we would like to have this as well!
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Debbie van Cleef commented,
Hear hear @Jessica Barfield! I wish i could vote more than once on your comment.
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Debbie van Cleef commented,
Hi! I am confused about the editor in HelpCenter. In Communities (like this forum) users can format text using the Paragraph styles button. When editing an article in the Knowledgebase the editor i...