Joy Wingert

1. Community
2. Feedback on Explore
3. Export report with Clickable Links?

  at present, when exporting the list of guide articles from the dashboard.. I get the html code for the link to the article - now I have to manually strip this out for my presentations. 

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• Joy Wingert
• Created February 02, 2021 21:15
• 0 votes

1. Community
2. Feedback on Chat
3. Zopim Timestamps

+1 We use chat as a 'first line of defense' and once the chat transcript is routed to our Professional Services team they have to do all kinds of work to figure out when the client actually chatted...

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• Joy Wingert
• Created May 09, 2019 17:15
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Adding subsections to create more levels in your help center

Are there published articles in your subsections?

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• Joy Wingert
• Created April 11, 2019 17:40
• 0 votes