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Sanobar Khwaja's Avatar

Sanobar Khwaja

Joined Mar 07, 2022

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Last activity Nov 24, 2022

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ACTIVITY OVERVIEW

Latest activity by Sanobar Khwaja

Sanobar Khwaja commented,

CommentWeb Widget (Classic) documentation

I have the widget script added into our application. The widget is accessible only after a user logs in to the application. Is there a way to pass on the logged in Name and Email ID from our application to the widget form?

View comment · Edited Nov 24, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentWorking with articles in the knowledge base

Thanks Elizabeth Williams for the quick response. I have added the tag in the article settings. 

The "Related to" section do not appear when we search for the content tag 

View comment · Edited Nov 08, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentWorking with articles in the knowledge base

I followed the steps. How do I check if the tags are visible on the article when user searches for it.

View comment · Posted Nov 08, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentUsing themes and customizing your Help Center

How to add a callout box to the Copenhagen Theme?

View comment · Posted Oct 28, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

Community comment Q&A - Tickets and email

Any update on this?

 

View comment · Posted May 23, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentHelp with Web Widget

code for prefill given can be used as is ?

View comment · Posted May 23, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentSelf-service best practices and recipes

I have enabled answer recommendation but the bot fails to suggest any relative published article. Can anyone help?

View comment · Posted Apr 19, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

Community comment Feedback - Help Center (Guide)

Is there an ETA to this feature?

View comment · Posted Mar 09, 2022 · Sanobar Khwaja

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Sanobar Khwaja commented,

CommentAdditional ticket channels

Is there a way to download the article from Guide as Word or PDF?

View comment · Posted Mar 09, 2022 · Sanobar Khwaja

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