Jan Urban
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Total activity5
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Last activity
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Activity overview
Latest activity by Jan Urban-
Jan Urban commented,
To be honest. We sticked with the aging Kayako... It has a wonderful tree structure. It works for us. You need to do some workarounds and stuff, but its ok. The downside: Its far away from beeing a...
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Jan Urban commented,
Hi all, we were a new customer, but we left because of this issue. 3rd party apps cannot replace what should be included within the core system. We could not properly handle 6 different customer su...
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Jan Urban commented,
Hi all,I still follow this discussion here. We never went live because of this "special" views restriction.Now we moved to another product... For our setup it just did not work. Having multiple sup...