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Atul Upadhyay

Joined Apr 01, 2022

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Last activity Sep 26, 2024

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Latest activity by Atul Upadhyay

Atul Upadhyay commented,

Community comment Developer - Zendesk APIs

Greg Katechis Can you please help to get the code for uploading a base64 application/pdf as an attachment? The example you have provided is for uploading a binary file.

View comment · Posted Sep 26, 2024 · Atul Upadhyay

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Atul Upadhyay commented,

CommentZendesk messaging

@Joyca Can you help me to implement the below condition without messaging trigger?

 

Condition - Send a message to end user to provide email ID if all the agents are in invisible status. 

 

View comment · Posted May 16, 2024 · Atul Upadhyay

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Atul Upadhyay commented,

CommentZendesk messaging

This request is related to the Messaging trigger which is not yet added to our account.

View comment · Posted May 15, 2024 · Atul Upadhyay

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Atul Upadhyay commented,

CommentZendesk messaging

Prakruti Hindia We are waiting for this feature and rolling our changes on Messaging by end of this month. Would you please enable this feature on our account? Please reach out to me for the account details. Thanks!

View comment · Posted May 14, 2024 · Atul Upadhyay

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Atul Upadhyay commented,

CommentTicket customization

I would like to define 2 fields. Both fields should allow to enter percentages (not more than 100%) and the sum of percentages of these 2 filed should sum up to 100%. Example Field 1 - 60.43, Field 2 - 39.57. Can you please help?

View comment · Posted Apr 01, 2022 · Atul Upadhyay

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