
Julie Hinrichs
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Last activity
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Activity overview
Latest activity by Julie Hinrichs-
Julie Hinrichs commented,
Hello, I have a couple questions... 1) Is there a way to reverse the comment thread so that the newest comments show at the top of the email to the customer? Maybe I set up the email threading wro...
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Julie Hinrichs commented,
Hello, Shouldn't a SLA start over once the first SLA is met? See ticket #29145.