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Beth Haberski

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Latest activity by Beth Haberski
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    Beth Haberski commented,

    https://support.zendesk.com/hc/en-us/articles/204277806/comments/360002931514 ^Same issue as above.  It's extremely frustrating.  Multibranding chat, as well as multi-branded operating hours. was p...

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    Beth Haberski commented,

    Why did you remove the phone call option for recordings? My talk is routed through to an office phone, not via browser, so how am I supposed to record anything using the "microphone permissions"? S...

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    Beth Haberski commented,

    Is it safe to assume that the hold/wait music is played in a loop until it can be routed to an agent/vm/etc?