Scott Dinner
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Total activity20
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Last activity
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Activity overview
Latest activity by Scott Dinner-
Scott Dinner commented,
There was an option from the group member page to assume a Team Member. Is that functionality no longer available with the new Groups page?
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Scott Dinner commented,
If one of the actions on an automation is to send an email notification to the assigned user of a ticket and the ticket is assigned to a group but not a specific assignee, does the entire group rec...
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Scott Dinner commented,
No, was just curious is there was limit or cap on the number we could have within the platform.
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Scott Dinner commented,
What is the maximum number of Organizations that can be created?
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Scott Dinner commented,
Yes that's correct. Thank you.
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Scott Dinner commented,
I have a use case where we had two groups of agents (I'll call them groups A and B) that needed to be combined into a new group (I'll call them group C). I removed users from groups A and B and add...
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Scott Dinner commented,
Can private groups and tickets be viewed in Explore if you don't have access to the private groups?
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Scott Dinner commented,
We have a request form where agents submit requests on behalf of clients. I wanted to add a dropdown field that had our full client list. We don't have 2000 values at the moment but planning for th...
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Scott Dinner commented,
Is there anyway to increase the 2,000 value limit on a dropdown list?