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Kathryn B's Avatar

Kathryn B

Joined Mar 02, 2022

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Last activity Mar 02, 2022

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Latest activity by Kathryn B

Kathryn B commented,

CommentTicket basics

If a CC or third party replies to a ticket/email, how can I make these show as public and not internal comments? I have selected the option Make email comments from CCed end users public (not recommended) but this doesn't seem to have changed anything. 

 

Thank you!

View comment · Posted Mar 02, 2022 · Kathryn B

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