BradAtStash
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Total activity35
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Last activity
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Activity overview
Latest activity by BradAtStash-
BradAtStash commented,
Chris Fassano I have no idea how those are getting there... it could very much be a web form that generates an email, or it could be a standard email subject from a vendor or partner. I didn't assu...
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BradAtStash commented,
Chris Fassano sure you could absolutely add a way to manually sort those tickets .. but then you would have to have an agent touch every ticket and add a ton of work when the easiest solution is ju...
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BradAtStash commented,
I need to echo everyone else and agree that this change needs to be delayed and re-thought before you roll it out. We are a high ticket volume support structure, with large amounts of tickets per a...
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BradAtStash commented,
Nicole Saunders Did this ever get updated or addressed? The above referenced ticket does not seem to exist anymore.
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BradAtStash commented,
@... The Super Admin app does not help with large Zendesk deployments at all unfortunately. Per the reviews: You can only see, change, and export a small handful of agents at one time, so it's not ...