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MuseScore Support

Joined Feb 25, 2023

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Last activity Feb 28, 2023

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MuseScore Support commented,

CommentMeasuring success

Hi experts. I have a question: can an auto-reply work as the first public agent comment? 

We have a trigger which sends auto-replies to specific type of tickets. I am curious if we add an action to the trigger to Solve tickets after sending the auto-reply, will this affect the first reply time metric. 

Thanks. 

View comment · Posted Feb 25, 2023 · MuseScore Support

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